Buyer terms

These terms are for people who buy on Lensh. By ticking the acceptance box when you create a buyer account, you agree to them and to the privacy policy. Sellers agree to a separate set of seller terms.

Lensh is a marketplace. You order a product and pay the seller on delivery. Lensh keeps the record of your account and your order.

You must give a real name, a phone number, and a delivery address for each order. Keep your password private.

Check the products when they are delivered. If a product is bad, reach the Lensh group on WhatsApp.

Reviews must be about a product you are allowed to rate. You cannot review your own listing. Stars and written comments appear on the product page.

Donations to Lensh are voluntary. They are not a purchase of a product. Donation payments are collected through Pesapal and recorded for the Lensh admin team once the payment is completed.

Lensh may suspend an account that breaks these terms. Continued use of the marketplace after a change to these terms means you accept the updated buyer terms.